Terms of Service
By using this website and working with Frances Chau, you agree to the following terms. Please read them carefully.
1. Overview
By booking a session, purchasing a package, or using any resources offered on this site, you agree to the terms outlined below. These terms are designed to create clarity, transparency, and mutual respect in our work together.
2. Nature of Services
The Work of Byron Katie is a method of self-inquiry intended for personal growth and self-discovery. It is not a substitute for professional medical, psychological, or legal advice. If you have concerns related to mental or physical health, please seek guidance from a qualified professional.
3. Scheduling & Cancellations
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Booking: Sessions must be scheduled in advance through the provided booking process.
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Payment: Payment is due at the time of booking unless otherwise arranged.
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Cancellation & Rescheduling: Please provide at least 24 hours’ notice to cancel or reschedule. Sessions canceled with less than 24 hours’ notice may be charged in full.
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Lateness: If you arrive late, the session will still end at the scheduled time to respect other clients’ appointments.
4. Refunds
Payments for completed sessions are non-refundable. Prepaid packages are refundable only for unused sessions, minus any applicable fees.
5. Confidentiality
All personal information and session content are kept private and confidential, except where disclosure is required by law.
6. Use of Resources
Free and paid resources provided on this site are for personal use only. They may not be copied, shared, or distributed without written permission.
7. Limitation of Liability
By participating in sessions or using any materials from this site, you acknowledge that you are responsible for your own well-being and decisions. I am not liable for any direct or indirect outcomes resulting from the use of my services or resources.
8. Changes to These Terms
These Terms of Service may be updated periodically. Any changes will be posted on this page with the updated date.